Cons, Software as a Service, and Education

It's certainly no secret here that I love software–as–a–service (SaaS).  You've seen my drooling love statements about Salesforce, my predictions of the CorpTechPocalypse.  It's kind of apparent I'm onboard with moving things into the clouds and services as its faster, cheaper, and let's be honest, kind of cool.

Lately I was working with the service known as Zendesk, a rather nice SaaS provider that provides, simply, a support system – tickets, knowledge bases, etc.  Zendesk lets you create instant support for your company with a few minutes of setup.  You can see why they've attracted some investment as of late.

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Extremes, Memes, and Self-Esteem

You know the people that are the big self-esteem gurus?  Don't buy it, don't feel all this telling people how wonderful they are works except to make them feel entitled and become vaguely delusional.

You know those people that believe in strength through adversity, how we really all need to be super strong people who suffer through a lot?  Don't buy that either, because that which does not kill you usually leaves you broken and wishing it had.

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