Avatar photoSteven Savage

This Meeting Didn’t Need To Be An Email

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

There’s a joke we’ve all heard – and probably repeated – “this meeting could have been an email.” It’s popular because it’s true, we’ve all had the meeting that could have been an email, and let’s be honest we’ve probably held those meetings. We’re all part of the problem.

But I’d like to argue that this joke wrong in some cases. That meeting didn’t need to be an email. That meeting didn’t need to exist in any form – email, chat, and so on – and that’s the real issue.

Am I going to analyze a joke about having too many meetings? Yes I am. If you don’t like it, send me an email.

So let’s take a look at this joke. We wasted a bunch of time getting people into a room, virtual or otherwise, to discuss things or share data. Some of us probably didn’t need to be there, certainly some of us didn’t want to be there. The end results probably could have been done in an email, not necessarily even a chain, just one.

The joke isn’t quite as funny when you analyze it, is it?

But here’s the thing. The meeting in question – or the email in question – is held because something had to be settled or something had to be done, or something had to be cleared up. Be it a meeting or email, something had to be done because something else didn’t.

So the real question is what was needed to avoid the meeting or the email that could have replaced it.

Was there some document that didn’t exist so people had to discuss it? Was there a signoff that could have been automated but is instead 5 people in meeting knowing 3 of them didn’t need to be there? Did people just not talk in the past and now you’re sitting in an actual room for hours because you could have done something earlier?

That meeting didn’t need to be an email. It needed to be a process. It needed to be an accurate help document. It needed to be a form in your software. It needed to be something that didn’t waste people’s time. It needed to not happen.

Now I am going to defend meetings as I schedule them as part of my job. But a good meeting is held when needed and should prevent even more time-consuming things from happening. A good meeting prevents other meetings.

But we shouldn’t just replace meetings with email. We have to make as many unnecessary.

Steven Savage

The Unaccountability Man

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

So lately for many reasons I’ve been thinking about how supposedly Great Men fail and let us down. We’ve all been disappointed, and as a person working in technology, I’ve had so many supposed luminaries disappoint me. I’ve been contemplating this for awhile, and I found something that helps understand it and makes clear how really bad it is to Hero Worship someone into deciding your life.

(And notice how we always talk Great Men? More on that later . . .)

Now as any regular reader knows, The Unaccountability Machine was a book that changed how I see the world, and I haven’t yet shut up about it. As I continue to not shut up about it, let me sum it up quickly: the book’s thesis ends up being organizations go insane because they follow limited measures as goals (like stock market value). These organizations may persist – they may be quite good at it when they go mad – but their decisions will cause problems.

Those problems, by the way, are sort of the last twenty-thirty years.

Now the idea of some Great Awesome Business Leader is a form of madness no different than deciding stock value is the only thing to pursue. You have decided to focus only on one thing, and that thing is “whatever this dude says.” That is insane it’s just one we allow because some people believe in the Great Super Savior who will save us.

(Also, ever notice how this one Dude also is good for stock prices? Hmmm . . . )

Anyway this problem has a few facets.

First, as cynical as I am about some Great Dude Saving us, let’s say you find an actual Great Dude. Fine, maybe they’re worth following but for how long? They may navigate issues today but not tomorrow after the world changes. They may age out of understanding things or just age. They might drop a bunch of very expensive hallcinogens on some New Age trip and fry their brains. Someone truly awesome isn’t forever and is still only human.

And that’s assuming that the hero-worship, the money, doesn’t go to their head. How many people who actually had at least some good ideas got so insulated from reality they lost any actual skill they had? How would we know when we’re so busy still telling how awesome they are.

Second, there’s what ed Zitron called the Business Idiot. People who know how to play the various stock market and business games but don’t really know anything else. They’re good, perhaps every good at fundraising and upping the stock price and getting venture capital – but that’s all they’re good at. They’v learned how to work the system, and in doing so give an illusion of a deliverable.

Follow those people – who are great at selling themselves – as you have the madness of following a so-called Great Man, but also of following a shyster.

Third, there’s people who fit the Great Man who are similar, fitting what I call The Narrative. Some guy shows up who says the right thing and does the right thing that fits people – and the press’ – narratives and wham they’re rich and famous. You can make a lot of money and get power jut by checking off the right boxes at the right time. This I think explains a lot of people.

This is where the term Great Man reveals the sexism in the discussions. Which tells you how much The Narrative controls our thoughts.

Fourth, of course, the Great Man idea just leads to grifters coming in, lying, and ripping people off. And we keep falling for it.

Looking for some hero to save the day, for someone to be the next Fill In The Blank, is a fools game. That person probably isn’t out there, possibly is coning you, and even if they are out there, they won’t last, they will get out of touch or want to retire or just pass away. It’s madness to rely on one person, no different than running a company just to get the stock price to go up.

Even if you benefit, what you leave in your wake will be harmful.

Steven Savage

Alternate Steves: Ohio High Speed Rail

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

My speculation on how different economic and cultural trends could have affected us continues. I’m taking a look at how things may have been different for all of us, using my life as a lens.Today, a fave of mine, the Ohio High Speed rail, which had been speculated on for decades. I wonder what would have happened if it had come to be in the 90s, when I first heard of it. Continuing infrastructure issues were one of my turnoffs living in Ohio.

Let’s check in on another Steve, who watched his home state evolve with high speed rail. What’s he blogging about in alternate 2025?

In college I remember applying for graduate schools, and only one was in Ohio. Turns out I was never going to leave, and I honestly credit the High Speed Rail. Yes, there was a time it didn’t exist, stop making me feel old. At one point we’d killed our rail system.

But anyway here’s my personal take on the Ohio High Speed Rail.

So there I was in the early 90s, guy with a degree, no real plans past that, and living in Ohio. There were a lot of us, judging by the overload of business majors that graduated during my time. You saw some disillusioned people pile up that was for sure.

My idea was to take my psych major and maybe work in city, county, or state services. While I applied for that I made ends meet by temping, which a lot of my friends did. In senior year I’d fallen in with some folks from the college radio station and we’d gotten a place and by place I mean “apartment that was nerd barracks.”

It wasn’t the greatest of course. But somewhere in 92 or 3 I think the High Speed Rail got approved. I hadn’t even heard of it, but I wasn’t as political then.

The High Speed Rail getting approved was both a miracle and obvious. It was a miracle as I’d never felt Ohio was as big on public works as some places, and this was linking Cleveland, Columbus, and Cincinnati. It was obvious because most of Ohio is flat and we didn’t have much of an economic identity in my humble, resident opinion.

How it got pulled off was a miracle and there’s a reason there’s multiple books and that one indie comedy film about it. It was several disparate interests coming together, a small amount of bribery and double-dealing, and a grassroots campaign that was wildly entertaining in its own way. It felt a bit out of control, which was really why it worked.

Different elements and different interests didn’t so much conflict as amplify each other. There were businesses who wanted a piece of the rail system. Small towns on the way to the major cities wanted a stop in their city (more on that later). Politicians wanted to look good and of course make Ohio about something as the last time it made history was Neil Armstrong. There was certainly more enthusiasm for it than, say, the Big Dig.

Sorry Boston, no one made a Big Dig comedy. The Big Dig was a comedy.

The economy started changing as soon as things began moving on the rail, and me and my crew, temping away, figured that this was good for us. But also I realized that temping aside, I didn’t want to bounce around from assignment to assignment even if there were more options coming up. So since I foresaw things getting better, despite my limited knowledge, I made a move in my career.

I decided to get out of the field temping and aim at being a recruiter. The way I figured is that Ohio was actually stepping up it’s game and there were going to be opportunities. Why be the guy taking the temp assignments and contracts when I could set them up? Also that was a portable skillset in case I decided to head out of the state.

Also to be honest, government looked less and less interesting. Yeah, we got the High Speed Rail, but as that was going to dominate things for a decade. I’d temped at enough construction companies I knew that wasn’t for me. Also Ohio government may have pulled off the Rail, but uh, it had it’s moments.

So as things spun up to build the High Speed rail, that was my pitch to the agencies I contracted through. “I’ll temp now, but yeah, I want to get into the office,” and just kept learning and pestering people until things worked out and I got an in-office job. I was the guy placing people in positions, which really meant interviewing people, schmoozing, and record-keeping, but I was good at all of those.

Meanwhile around me Ohio was changing. The rail project brought in interest and money, and business – especially tech. It started slow at first, but around the time the Mansfield and Jefferson hookups happened, you could feel things catch fire. It took seven years from start to finish, but things were definitely changing around the three or four year mark.

Me, I happily kept doing recruiting and, pre-emptively, started doing work further and further outside of the Columbus area (it was still called that back then). Why not spend a few days in Cincinnati? Why not do a week in Cleveland? Why not manage some phone interviews. Ohio was getting smaller in a big way.

I also have to shout-out to my very understanding wife who put up with a few times I wasn’t around for a week.

When the rail was working, then things shifted a lot more. Because Ohio had some real advantages but the big one was it was cheap.

You’ve got a state that has connected its major cities and it’s also incredibly low-cost to live in. Land is flat, there’s plenty of it empty, and you can get a house cheaper than you can on the coasts. Sure you put up with snow and maybe not quite the culture you wanted, but if you lived in Columbus, you had options. Plus on the weekends you can travel to other cities to indulge, I dunno, whatever you wanted to indulge.

People moved in because it didn’t cost a lot and you had all the things you need. Also, as an Ohioan, I always felt my state was unappreciated.

One thing that was not foreseen was the “small town/big city” boom. As the lines were building out, smaller towns became a lot more accessible to the big cities. When the rail was done, you could save even more money by not living in the big cities. Mansfield itself, between Columbus (now Armstrong) and Cleveland, was the place for many people. Lebanon made out really well, even if it was more touristy.

I mean I won’t lie, multiple mall towns were happy with the rail, but not all were happy after the rail. But it worked out on average.

At some point the access, the good rep as we actually did the thing, and the low cost had a multiplicative effect. Me, that was the peak, since I got paid more the more people I placed, and I racked up quite a lot of money.

I also burnt out past a certain point. It took about 20 years, but there I was in my 40’s and I had the year but also it was a year. It was time to change, so I slowed down, took a break, and lept to plain-old HR. Ended up at OSU of all places, more set hours, more paperwork over schmoozing, senior recruiting and benefits.

Still in Ohio, which had changed far beyond the economics.

It was demographic. I would not have believed thirty years ago that someone would get the state to change the name of the capitol. But the whole “honor the local son by changing it to Armstrong” campaign worked. I admit “named after murderous lost guy” and “name after first guy on the moon” seemed to be an easy decision, but even I had my doubts.

It was reputational. Ohio wasn’t the place you expected innovation and there we were, being role models. You know multiple rail projects were based on ours? People don’t talk the Bay Area, they talk Ohio, when they talk rail projects. Remember the Canada conference, with the Saskatoon attendees?

Sometimes I wonder what Ohio would be like if it hadn’t happened. But by now it’s hard, I just can’t imagine Ohio without its high-speed rail lines. I can’t imagine not being able to bop over to Blue Ash on Friday to hit the restaurants. Even if I had a tough few years before my break, I can’t imagine not running around between the cities.

But somewhere out there, there’s a Steve who probably left Ohio as not much was happening. He didn’t have a High Speed Rail, and I feel kinda bad for that guy.

Steven Savage