Geek Alert: Epsilon Security Breach

If you haven't heard, the world's largest email marketing provider, Epsilon had a massive security breach.  There's a good chance that if you've participated in the US (or world) economy some of your data ended up at Epsilon.  This is pretty big.

A few takeaways:

  • This is an example of how much gets outsourced.
  • This is an example of how outsourced services can produce a critical point of failure.
  • You want to keep up on this in case.

Steven Savage

Cons, Software as a Service, and Education

It's certainly no secret here that I love software–as–a–service (SaaS).  You've seen my drooling love statements about Salesforce, my predictions of the CorpTechPocalypse.  It's kind of apparent I'm onboard with moving things into the clouds and services as its faster, cheaper, and let's be honest, kind of cool.

Lately I was working with the service known as Zendesk, a rather nice SaaS provider that provides, simply, a support system – tickets, knowledge bases, etc.  Zendesk lets you create instant support for your company with a few minutes of setup.  You can see why they've attracted some investment as of late.

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Best BorderStop

So Borders is bankrupt. No surprise, no one is saying, “oh, I didn't see it coming,” and no one is really saying much of anything. We knew thugs weren't good, we suspected the worst, and were pretty much getting it. There's just no surprise, just a kind of sadness.

So I'm asking myself this; what happens next to Borders?

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