The Rapture for the Disconnected

(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

As all my regular readers know, I get obsessed with things, which finds its way into my blog posts. I’d like to share my latest obsession, Ed Zitron’s comments about how terrible leaders in the business world are what he calls Business Idiots.

The Business Idiot is going to sound familiar to a lot of people – and you, my regular readers, are almost certain to have met these people. People who are completely outside of (and unfamiliar with) actual productive work, focused on things like “growth” and “market share” but not doing things, and absolutely out of touch with reality. They may be lauded by the business press for their genius, but what we don’t have any proof they actually know how to do anything. They probably have business majors and have never not been in some kind of management.

They don’t actually do anything, but want to enter the world of vibes and powerpoints and that’s it. They move things around and get press, money, and venture capital. Any actual useful product, anything for community, is at best a side effect.

Business Idiots, worse, are aspirational for people. Their goal is to get away from people doing actual work as soon as possible so you can enter the airy world of management. It’s like some kind of Rapture for the Disconnected.

You’re probably nodding, if only in your head. You’ve dealt with people like this. You might even be trapped in a Business Idiot job and hate it. We’ve all been there.

I got Zitron’s post and am going to be chewing this one over for awhile – and for several blog posts doubtlessly. Beyond bringing it to your attention, I wanted to note the importance of being good at something. That’s a good reminder of why these Business Idiots are dangerous – the contrast.

I work in IT, in medicine and academia, as a Project Manager. Now the best Project Managers are people who’ve done something else before being a Project Manager. You were good at something and you can in turn apply that to managing things. I used to code, still mess around a bit and do websites, as well as my art under a pen name and other project. I get doing something and still do, and thus I can be old and crotchety and complain about web frameworks.

I also work with a variety of doctors, nurses, researchers, and so on who moved into management, leadership, and so forth. Some of them still practice their previous profession, but all of them knew how to do something and the results it had for other people. As I put it to a friend, when you work with someone who has reached into a human torso or handled deadly chemicals, you pay attention to them.

That old joke about people getting overpromoted to management ignores the problem of management that never knew how to do anything. I’ll take the people who have done surgery, written code, or had to ask the safest way to handle acid, thanks. They get results and they get who they work for and what their co-workers are like.

And yes, I’ve dealt with people promoted over the heads. But upon reflection I’d rather deal with the formerly competent who may be so again, who get how things run, than those that never did. It’s also a reminder to value real leaders.

The Business Idiot reminds me of distant royalty – inbred, pampered, only knowing how to lead their lives moving people around like chess pieces. We have, unsurprisingly, re-created royalty, and as royalty does, it’s pretty inbred – only this time it’s mental. Well, for now.

It’s also not just Business. But that’s for later discussions.

I think Zitron’s definition is something that needs to get out there, become part of the lingo. Business Idiots. We have name for the people running huge companies and more that make horrible decisions to the applause of a sycophantic press. Because naming it is the start of addressing it – and if you look at the state of economics and government, we’ve got issues.

Now prepare for more posts on this subject over the next few months. You’ve been warned.

Steven Savage

Genetic Rot And Controlled Demolition

(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

Watching the Tories flail in Britain has been a bizarre thing. The party, vaguely the “British Republicans” hasn’t been doing well, and PM Rishi Sunak is shockingly clueless. This is a man who’s bizarre “send immigrants to Rwanda no matter where they’re from” plan got torn apart on John Oliver’s Last Week Tonight. Sunak, who I must remind you, is the PM of Britan, left D-day events early I don’t always pay attention to British politics, but Sunak has made it hard to ignore, even if no one’s dragging out any lettuce.

As I was swept into the vortex of Sunak’s incompetence, it seems like nearly every policy he choses is some strange cravenly obvious pandering. He then does stupid things and makes weird excuses. The Tories impress me as being somehow poisoned, as if they as a party are damaged on what we might call a genetic level, organizationally. They can’t do things that, I dunno, are effective, and instead resort to “look at me I am so trying to pander to you, yoo-hoo!”

Which isn’t working as people discuss the future death-rebirth of the party.

As I watch Sunak spin down the toilet of his own mind (there’s a phrase I need to save), I also think about the rot-com economy, as Ed Zitron calls it.. You know the growth-at-any-cost approach that has infiltrated too much tech. It’s why people put “AI” into things that don’t need it and why so many new things don’t seem to be things we want.

Zitron is worth following, every post or podcast is a treasure. Listening to his thoughts has led me to wonder if if the tech world is terminally poisoned, if the bad policies and so forth are, again, “genetic.” There’s something wrong on a fundamental level and the tech world, like the Tories, will probably face a reckoning – something else Zitron predicts often (specifically that one of the Big Tech companies is going to hurt BADLY).

How many organizations, parties, businesses, are now just basic bullshit-slinging, pander-at-all cost structures that can’t do anything else because that’s what they are. It’s in their structural and cultural DNA and it’s not going to change without the organization dying out or “mutating” due to strong external pressures.

Which is a scary question to ask when you look at the state of the world, climate, banks, and . . . well most everything. People fear Hapsburg AI, but I’m wondering if we have Hapsburg social structures, too damaged and too inbred they can’t recover. Are we ready for them to collapse?

Well, probably not. I mean yes, it sounds like the Tories are going to get crushed, but I imagine they’ll try to go out with a bang and their fall may make room for something worse. Sure it seems any number of tech companies may be facing legal if not technical and financial failure – but imagine the economic shop of a Big Boy falling apart.

Yeah, it’s not pleasant.

I’ve come to realize that, despite my love of fixing organization and process, we need to be able to declare political parties, businesses, etc. nonviable. There’s a point where they’re brain-dead, too genetically damaged to function, and moreso a danger to others. We need a way to shut them down, a controlled demolition, or whatever metaphor you want to throw into the metaphor gumbo I’m making here.

For that matter we also need to ask how to found, maintain, and improve healthy government, business, and social structures. But that’s for a different column – a column to be written in the shadow of collapsing organizations.

Steven Savage