COVID-19, Lessons Learned, Work from Home

(This column is posted at www.StevenSavage.com and Steve’s Tumblr.  Find out more at my newsletter.)

There’s going to be plenty to say, write, and learn from the horrors of COVID-19. This is about the good things we’ve supposedly learned, and the unexpected sides of these “good findings.”

See, it’s easy for us to learn from the bad things, because the bad things hammer their lessons home – we have to actively learn to avoid them (and we do). It’s also easy for us to look at the good things and learn from them because, hey, we like the good things. There’s a problem with the good things, of course – we miss their impacts.

See, the good things, have impacts. The good things still make changes. The good things, if we actualize them and apply them, still change the world, and we might not be ready for change.

There’s a lot we’re learning from the COVID-19 shutdowns and changes and so on. Often I see talks about the good things, so let’s talk about their unexpected impacts.

Let’s talk working From Home. COVID-19 has forced a lot of people to work from home, and that has led to the conclusion by many (myself included) that we can work from home more, and probably should.

The benefits are, of course, obvious, and are often repeated like some kind of mantra. We can save commute time. We can reduce pollution. We can change up our hours. We can reduce land use and rethink our work arrangements. You get the idea.

The thing is if we maximize what we learned, if we truly move to “Work from home when possible” and apply its benefits, then it’s going to make a lot of changes in our lives. Changes that will alter the world, and give us new ways to screw up.

Let’s dive into those.

CHANGE IN PUBLIC TRANSPORT: If you’re like me, you’ve wished for better public transport in your area – and mine is better than many. Work from home might be nice, but how’s that going to affect public transport, how it’s funded, and how will that affect people that can’t work from home?

CHANGE IN TRANSPORTATION METHODS: People will in theory drive less. Which could affect car sales, car maintenance, gas station sales, and the like. You’re going to see subtle economic changes and unsubtle ones people missed.

CHANGE IN RELATIONS: Work from home means seeing some people less and some people more. Relations among co-workers, friends, family, and people we interact with will alter. We’re probably not ready.

CHANGE IN REAL ESTATE PRACTICES: Less people going to work means less people using buildings for work, means changes to real estate prices, practices, and zoning. There will be vast changes in value, maintenance, and what land is used for if we do more Work From Home.

CHANGE IN EMPLOYMENT FOR FACILITIES: Your office building or wherever you work has janitors, maintenance people, receptionists, perhaps even a cafeteria. When more people work from home, what happens to those jobs? To those people? Work from home in much larger levels could put people out of work.

CHANGE IN TECHNOLOGY: If you’re working from home more, that means having the tech to do so – the computer, the internet, the cell phone, the security, etc. Will this create new jobs, alter existing ones, and eliminate others – well, yes. If you do tech support and tech setup your life will change if we work from home more.

CHANGE IN SCHEDULES: Think you’d work the exact same hours in an age of work from home? Almost certainly not. That’s going to change relations, plans, schedules, support hours, and more. Is everyone ready for new schedules even if they supposedly save time?

NEW RELATIONS: Working from home means you’re interacting with a new group of people. You’re going to different restaurants, seeing different people, making new relations. You might not be ready for that especially as other relations are changing.

CHANGE IN DWELLING: Is your current house, apartment, etc. suited for Work From Home? Would you move to a better area? How many other people are going to make changes to their dwelling, how will property values change, how will policies of apartments change? More work from Home alters everything.

Look at the above. Imagine if we worked from home more and all the sheer alterations it would make to our lives, our relations, and our economy. If we apply all the lessons on Work From Home from COVID-19, it’s going to be yet another series of dramatic changes.

But we’ll be applying these lessons in the wake of a pandemic.

Steven Savage

The Benefits Of Work From Home

(This column is posted at www.StevenSavage.com and Steve’s Tumblr.  Find out more at my newsletter.)

With COVID-19 being an obvious issue at the news, there’s stories of campuses, businesses, etc. doing work from home, study from home, etc. This has made me think more about working from home, and I wanted to share some insight.

This has long been a part of my life – I was doing telecommuting experimentally back in 2005. Over the years I’ve seen more and more telecommuting, and the latest health crisis has made people much more interested in it.

I’d say it’s about time. Of course I live in the Bay Area which is dense, has lousy traffic, and in my experience people love to infect each other. However the latter may be due to bitter past experiences – OK it is. I’ve heard “I/my kids were sick but I/they aren’t infectious,” and then two days later I’m curled up in bed because my body is a virus theme park.

So as we find working from home (WFH) may become very vital let’s talk about the positive sides. Let’s talk the benefits so you can pitch it!

Benefit One: Realizing we can do it.

Note how I just ran to discuss why WFH is good? That’s because the tools are already there and have been for years. So first of all realize this isn’t “how can we do it,” the how is there. Trust me.

Benefit Two: Disease Mitigation

Let’s get to the obvious at this time – when more people work from home they make each other less sick. If anything, I think near-mandatory or increased WFH during disease seasons would make people’s lives much easier.

But also there’s another benefit in that people have more time to work out, exercise, etc. Healthy meals can be there in the kitchen. It’s just good in many ways.

Plus, again, disease mitigation. I mean you may get sick, but you’re not spreading it

Benefit Three: Less Traffic

Again, I’m biased because I’m in the Bay Area. It may not be as bad as people think, but once when I was moving there I was in a hotel, reading about the slowest intersection at the time, and realized it was outside my window. That was memorable.

If we get less people commuting, we get less traffic. Any geographic area could probably engineer a decrease significant enough to make WFH pay off in better commutes.

This means more time, more sanity, and less stress. Plus, it may mean less crowding on public transit which means an easier time and less disease.

(BTW, I’m for free public transport as well to really benefit a community).

Benefit Four: More Time

Obviously WFH means people have more time. But I find it’s more than you think – this goes back to my old experiences in fact.

  • Working from home usually means more is at your fingertips and you spend less time walking around, going to the cafe, or trying to find the bathroom in a giant office (been there). Your house is a time-saver.
  • Working from home reduces your routines. Check your email while you eat breakfast. Start dinner and then go back to finishing a report. Shower while numbers crunch.
  • It’s easier to timeshift as you’re near important things like your doctor or a store. You can also be there for deliveries.
  • Working from home obviously saves you commute time. I saved that for last.

Benefit Five: Better Techniques

Working from home will require you to rethink things like how you do work, how you schedule meetings and so on.

Take it from the Agile Program Guy, a lot of our plans, meeting, techniques are just there. We don’t question them. We do this “because.” Work from home is a good shake up because it asks you to do whats important in better ways.

It also asks you just what is important. Trust me, there’s probably more pointless stuff than you realize (or you don’t want to admit it).

Benefit Six: Appreciate those who can’t

If you can WFH you might find others can’t. Good. That’s going to be a way you find who else should be paid more, treated better, and otherwise respected.

It may also mean you can figure how to give them the WFH benefits eventually.

Benefit Seven: Saving money

Office space is expensive. Tech is expensive. That automated coffee machine you got that is more advanced than your laptop is expensive. Maybe you’re overdoing it.

On the other hand, having people work at home, etc. saves money. Period.

However, let’s note that money should go somewhere. The savings should be spread around, people should benefit. Maybe that always-breaking coffee maker could be ditched so people got better computers.

Also, people should be reimbursed or supported for their new expenses from work from home. Keep that in mind.

Benefit Eight: Mental health

Commuting, being stuck in the workplace, etc. can be taxing. Having more time, less commute, and so on is often good for people. It might not be good with the isolation, so let’s get too . .

Benefit Nine: Thoughtful socialization

When there’s more work from home, you also think of how to connect with your co-workers better. Being in the same place a lot can really make socialization less fun – that’s one reason I and some people I know like to make fun events. You know the real kind like “eat a lot of food.”

So iif we work from home more, we find better, new, and appropriate ways to connect with our co-workers.

So What’s Next?

Well, what’s next? Let’s home we start working from home more, using the benefits, and learning how to lead our lives differently. Disease aside, there are lots of other benefits.

Let’s also keep in mind this doesn’t sove a lot of other career issues people have, from low pay to locations with few opportunities to college debt. There are many, many other issues to solve, this just solves some.

But maybe a change helps us think about other problems and solve them.

Steven Savage

You Win This Time, Virus

*sigh*

OK, I caught what was going around.  I resisted as long as I could, but I am sick.

I should clarify this, since there’s so many ways to get sick:

  1. I did not get the flu from what I can tell, but if I did it’s a mild one.  I know this as, based on what I’ve heard about the latest flu, I lack the desire to kill myself.
  2. It does not appear to be the new horror from Australia as I and the toilet are only experiencing a platonic relationship.
  3. It does resemble a lot of secondary infections I saw people getting – after having the flu.

So I kind of feel lousy, I’m not too productive, and I’m doing only about a half day of work because I want to sleep.

However note that “half day of work.”  It’s fantastic I can work at home if needed (which helps in having a cool boss and employer).  I dread to think what it’s like in places where people can’t – or won’t – take advantage of this.

Honestly, though I feel work from home has been overrated and overused, it’s also been vastly underused.  In short, work-from-home isn’t really being studied or used strategically.  Having seen viruses and colds rip through offices like a chainsaw through jello, having had friends with children discover they’ve birthed little plague carriers, I think work-from-home needs to be evaluated seriously.

Not a fad.  Not a dodge.  Not a reward.  A strategy.

We’re still married to the workplace via the shotgun of tradition.  Thinking a little differently could help.

If illness hits an area, why not make Work From Home manditory for some so you can avoid spreading disease in the first place?

Have work from home drills to see if people can suddenly shift gears?

Find out who can work from home and try them out.  I was once part of a study on this and found that A) I was 16% more productive, and B) I could really only work from home 3 days out of 5.

So let’s consider this.

Now I’m going to go feel miserable.  Yet, strangely productive.

– Steven Savage

Steven Savage is a Geek 2.0 writer, speaker, blogger, and job coach.  He blogs on careers at http://www.fantopro.com/, nerd and geek culture at http://www.nerdcaliber.com/, and does a site of creative tools at http://www.seventhsanctum.com/. He can be reached at https://www.stevensavage.com/.